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  Installation, Care & Warranty > Hardwood Floor Care
 
Hardwood flooring is an important investment in your home. Here are a few essential tips that will help your hardwood floor last longer.

• Vacuum your hardwood floors with the hard surface attachment regularly to rid your floor of dust and eliminate abrasives that can scratch the floor finish. CAUTION: Do NOT use Vacuums with a beater bar or power rotary brush head can damage a floor and should never be used – this would include robotic type vacuums with a beater bar.
• Regularly swept or vacuumed floors will almost eliminate any need to "clean" the floor with a cleaning product. But when a cleaning product is needed, we suggest only using a "hardwood specific, non-oil based cleaner." Cleaning products should be applied to the mop or hand towel, never pour cleaner directly on to the floor itself.
• Never apply floor cleaners that contain wax or an acrylic polish as they may permanently damage your floors.
• Quickly wipe spills from floor to protect wood from excess liquid.
• Use walk off mats outside and inside entrances to prevent sand and abrasive build-up on your hardwood floor. Avoid rubber or other dense mat backings that prevent airflow beneath rugs and retain abrasives and humidity.
• Use area rugs or mats near sink, dishwasher and workstations to protect floor from cooking utensils, water spills, detergents, oils and other kitchen mishaps.
• Apply felt pads under any furniture or chair legs to ease movement and prevent scratches on the wood floor. Keep pads clean at all times and regularly check for signs of wear. Felt pads will accumulate dirt and grit so change them out periodically to prevent damage.
• Rolling chairs - soft polyurethane or rubber casters rather than narrow, rigid plastic ones. Use protective mats beneath rolling chairs and keep furniture casters clean.
• Protect your hardwood floor when moving heavy objects. Place on a reversed mat and slide smoothly over floor. If moving heavy appliance of furniture lay down ¼” plywood to protect the floors.
• Be careful with pointed objects such as spiked-heeled and sport shoes that may damage the finish of your wood floor, especially if they are worn or damaged.
• Maintain proper relative humidity level between 30% R.H. (heating) and 50% (non-heating) for optimal performance of your wood floor. Proper relative humidity level is especially important during the winter/heating months when the air can become much drier- wood can dry out causing checking splits or seasonal gapping.
• The floor needs to be protected from sunlight and intense artificial lighting to reduce discoloration of exposed wood.
• Never pour cleaner or any other liquid directly onto floor surface.
• Do not use a wet mop that leaves excess water on your hardwood floor.
• Do not use wax, oil-based detergents or other household cleaning agents on your floors, since these products may dull or damage the floor finish, leave a greasy film that makes floors slippery, and make maintenance of your hardwood floor more difficult.
• Do NOT use a steam cleaner/sweeper on your hardwood flooring.
Floor Repair
• Very light and small surface scratches can be repaired with a staining “touch up” pen of the appropriate color.
• Slightly deeper scratches can be repaired by means of colored putty and or stains. Fill the scratches with the putty.Level with putty knife. Wipe off excess putty.
• Very deep scratches may require the replacement of the planks.

Additional Care for Handcrafted, Handscraped, Distressed or Wirebrushed Floors
Since the floor that you purchased has a unique design and character you want to make sue to keep the floors looking like new.There are several key factors to protect the look of these truly handcrafted floors.
• Walk off mats and areas rugs at entryways and pivot points – i.e., Kitchen sink and work areas.
• Vacuum the floors as often as needed. It is important to vacuum up the dirt and debris as opposed to using a wet microfiber mop. Vacuuming will remove the dirt from the surface where a damp microfiber mop simply will push or embed the dirt into the wirebrushed, handscraped and/or distressed areas. Over time wet cleaning as such can discolor the floors making them look dirty. Additionally, the use of Microfiber mops can catch on the edges of the planks and may damage the planks requiring repair – avoid the use of these type of mops.
• In the event the floors do show some discolor due to dirt build up consult a wood flooring professional who has the proper tools and equipment to thoroughly clean the floors. We recommend the use of a buffer in combination with a Tampico brush. A Tampico brush is a stiff natural brush typical made from Hog’s hair and will help to restore the floors appearance by removing embedded dirt and debris from the distressed areas.
Caring For White Stained Floors
• White stained/Whitewashed hardwood flooring provides a clean and contemporary look and special care and maintenance is critical to keep them looking new. A White floors overall appearance is going to be heavily influenced by family lifestyle – the number of members in the household, pets, etc. can play a role in how the floors perform. In addition, daily maintenance and frequent cleaning along with the use of area rugs and walk off mats are going to be critical to keeping the floors white and not soiled looking.

 
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INSTALLATION & CARE

Hardwood Care and Maintenance Guidelines

 
Ravello
Avino
Vescovado
Del Toro
Gradillo
Vidal
Wagner
Dolce
Eva
Belmond
Caterina
Caterina
Carruso
Oscar
Boccaccio
Gradillo
Luna
Luna
Carlotta
Gerardo
Mariana
Rulfo
Lake Placid
Elba
Brooks
Bloomingdale
Cobble Hills
Marcy
Keene
Morandi
Fondazza
Passage
Natura
Grandi
Levico
Ponte
Hampton
Coopers
Montauk
Riverhead
Palmer
Parrish
Jamesport
Mariella
Martina
Greta
Noemi
Eloisa
Chiara
Burani
Lake Como
Garda
Olmo
Bellagio
Serbeloni
Lario
Adda
Lierna
Valentino
Barga
Sarzana
Abetoni
Lucca
Meritana
Massa
Manhattan
Greenwich
Tribeca
Lafayette
Soho
Gramercy
Lenox
Monument Plank
Pavarotti
Rovina
Levico
Ponte
Enzo
Grandi
Ducal
Cervetta
Modena
Pavarotti
Enzo
Ducal
Cervetta
Rovina
Vivaldi
Stravaganza
Pecos
Bear Paw
Seasons
Antonio
Lucio
Gloria
Concerto
Magnificat
Silvia
Olimpiade
Triumphans
Giustino
Milano
Scala
Portello
Greco
Turro
Casoretto
Duomo
Donato
Villa Belize
Licata
Naro
Gela
Favara
Chetuma
Mirador
Flores
Domani
Butera
Chambord Plus
Emery
Belleval
La Roque
Marolles
Seillac
Montreux
Chapelle
Montvault
Beuvron
Valseme
Clarbec
Fournet
Bernay
Cravant
Villa Bocelli
Cantico
Bariola
Pinzano
Turate
Storico
Caronno
Mombello
Cabernet
Cannes
Villagio
Menton
Mombello
Storico
Azienda
Moneta
Uboldo
Vallata
Saronno
Varedo
Bariola
Mombello
Pinzano
Storico
Villagio
Caronno
Mozzate
Senza
Bartolini
Elisa
Fiducia
Sophia
Caritas
Leda
Demidov
Albertti
Carlotta
Villa Borghese
Gabbiano
Lissone
Aurora
Guernsey
Challans
Rochefort
Andrea
Sofia
Emma
Francesca
Sante
Dante
Carmine
Valerio
Marcantonio
Galgano
Militare
Olimpia
Scipione
Camillo
Francesco
Ludovico
Junio
Rossano
Paolo
Alessandra
Mondariz
Abele
Americo
Berenice
Brunella
Casimiro
Clemente
Sawgrass
Hinton
Sentinel
Blossom
Seminole
Anthem
Biscayne
Bernini
Tritone
Neptune
Aeneas
Apollo
Fawn
Teresa
Sebastian
Matilda
Bibiana
Lawrence
Montalto
Santoni
Casa Mia
Castel
Molino
Ninfa
Fontane
Arenela
Milozza
Potenza
Rochetta
Fortezza
Scalfani
Isola
Domenica
Bernali
Menfi
Dresden
Vermont
Shelton
Cordon
Branca
Elaine
Monza
Corso
Terme
Marcelina
Angelo
Favale
Bivio
Adriana
Villalba
Monitola
Burago
Paderno
Bresso
Moretti
Belluzi
Lovati
French Country
Country Charm
Rossini Solid
Prato
Paragon
Camilla
Prinetti
Libretto
Mombelli
Demetrio
Ciro
Morandi
Sonata
Isabella
Ferrara
Otello
Lugano
Melide
Rovio
Paradiso
Bioggio
Chambord
Averdon
Cheverny
Menars
Millancay
Cosson
Moulin
Cellettes
Villerbon
Maves
Neuvy
Bracieux
Villeny
Montara
Barzio
Riva
Brixen
Dimaro
Coredo
Lugano
Sondrio
Tissino
Serchio
Tirso
Lambro
Tanaro
Alcantara
Brenta
Bass
Waggoner
King
O'Connor
Briscoe
Bergamo
Mocha
Tawny
Steel
Barn
Sand
Chrome
Sandcastle
Concrete
Manor
Tavern
Café Au Lait
Pearl
Biscotti
Wash
Mist
Biscuit
Tawny
Dusk
Steel
Dolphin
Coppertone
Toast
Graphite
Gunmetal
Ginger
Goldsmith
Industrial
Copper Kiss
Cocoa
Gunmetal
Leather
Coal
Keeneland
Cordero
Gomez
Bailey
Stevens
Arcaro
Shoemaker
Leparoux
Velazquez
Villa Borghese II
Brunico
Cascia
Lissone
Mondovi
Gallipoli
Abele
Andrea
Gabbiano
Sofrito
Francesca
Ludovico
Rossano
Paolo
Junio
Camillo
Valerio
Francesco
Marciana
Baucina
Foligno
Zurich
Padua
Syracuse
Acri
Foggia
Lido
Rimini
Turin
Pistoia
Baveno
Mira
Veneto
Cecina
Livorno
Biella
Novara
Pavia
Cinque Terre
Levanto
Monterosso
Vernazza
Berroni
La Francesca
Feluca
Acri
Farinata
Baveno
Syracuse
Foggia
Farinata
Manarola
Padua
Tinetto
Lombardy
Barzio
Varenna
Tirano
Breno
Lovere
Lugano
La Palazzina
Castello
Popolo
Rotund
San Carlo
Navona
Colonna
Barberini
St Marks Square
Farnese
Monte Viso
Cottian
Pietra
Variata
Genoa
Abruzzi
Trieste
Padua
Ascia
Arno
Asti
Umbria
Rovigo
Belluno
Treviso
Brescia
Rovigo
Rimini
Treviso
Monet
Camille
Sunrise
Giverny
San Giorgio
Springtime
Seine
Beret
Grainstack
Belle Harbor
Briarwood
Glen Oaks
Hollis
Peninsula
North Channel
Seaside
Bungalow
Woodhaven
Hamels
Sunset Cove
Luciano
Adoro
Boheme
Brindise
Surriento
Questa
Livesawn
Dalmore
Glasgow
Aberdeen
Inverness
Edinburgh
Skye
Newburgh
Alford
Helmsdale
Positano
Laurito
Albergo
Gabrisa
Vallone
Arola
Preazzano
Nocelle
Maggiore
Resicco
Villaggio
Salzburg
Lecce
Lombardy
Slovenia
Piedmont
Calabria
Ravenna
Bastrop
Buchanan
Caddo
Toledo Bend
Monte Carlo
Larvotto
Marquette
Giacomo
Bottega
Fairmont
Bellevue
Ribolzi
Carnier
Grimaldi
Estate
Alderley
Fairlight
Garsington
Swallowcliff
Highclere
Arlington
Glessner
Kingscote
Vernon
Winchester
Fontaine
Lovell
Belmont
Hammersmith
Rosecliff
La Martine
Marquette
Monticello
Hawkesworth
Santanoni
Ballydoyle
Danescroft
Hawkswood
Westerlies
Vanderbilt
Chatsworth
Bergdorf
Grapevine
Emerald Coast
Scala 8"
Atrani 8"
Positano 8"
Furore 8"
Maiori 8"
San Pietro 8"
Deruta 8"
Fornetto 8"
Marconi 8"
Alessandria
Ribera
Padua
Loren
Maiella
Piana
Saracen
Napoli
Brescia
Vettore
Patxi
Padua
Piana
Loren
Solero
Ribera
Ribera
Padua
Patxi
Piana
Loren
Verona
Arezzo
Bologna
Forli
Montorio
Caselle
Parona
Corrubio
Ferrazze
Mizzole
Luca
Modena
Parma
Pisa
Sienna
Marsala
Catanzaro
Casini
Trento
Florence
Catania
Firenzi
Vitinia
Taranto
Bari
Tivoli
Cordoba
Carlota
Montemayor
Victoria
Carpio
Romero
Genova
Arezzo 5"
Bologna 5"
Forli 5"
Modena 5"
Parma 5"
Pisa 5"
Sienna 5"
Trento 5"
Vinci 5"
Florence 5"
Venice
Assisi
Messina
Naples
Milan
Turin
Sicily
Diamanti
Arezzo
Bologna
Forli
Parma
Vita
Zerelli
Prato
Paragon
Ciro
Empoli
Watford
Quartz
Santee
Saffron
Goldenrod
Suede
Thistle
Russet
Auburn
Coffee Bean
Haystack
Sorrel
Modena
Farrara
Luca
Ragusa
Sienna
Pisa
Azure
Meteor
Piezzo
Modena
Luca
Pisa
Sienna
Pompeii
Androni
Savio
Zappella
Pendolo
Spinelli
Saletta
Tufano
Vesuvio
Fortore
Domenico
Amici
Scavino
Fortore
Savio
Leopardi
Corbara
Vettii
Fossa
Tuscan
Casentino
Fortore
Helorus
Savio
Volterra
Cortona
Corsica
Buchanan
Vintello
Fondi
Turnus
Angelleri
Azzurra
Tramonto
Borboni
Feola
Circe
Avelino
Burton
Lanier
Wedowee
Sutton
Solaro
Cava
Toledo Bend
Ruscello
Guardavalle
Partenone
Barletta
Frio
Llano
Pecos
Trenti
Frenti
Llemona
Pescina
Guadalupe
Reclaimed Laminate
Manchester
Darnold
Clarington
Bryan
Bellville
Stafford
Lakeville
Quilt
Edina
Eagan
Willmar
Kalida
Athens
Richfield
Agrigento
Dante
Lavagne
Garibaldi
Lacono
Fortore
Helorus
Savio
Barone
San Leone
Ribera
Montallegro
Sicily
Belice
Salso
Ciane
Verdura
Mazaro
River Ridge
Brazos
Trinity
RR Guadalupe
RR Frio
Paluxy
Buchanan
RR Llano
RR Pecos
Colorado
Cypress
Ruvido
Balzano
Veneto
Mantua
Livigno
Rovigo
Banfi Laminate
Castello
Lazarro
Padova
Formia
Venosa
Ravenna
Palermo Laminate
Melso
Capaci
Belmonte
Prizzi
Marsala
Trapani
Corleone
Patanna
Padova
Lazarro
Venosa
Formia
Donato
Portello
Scala Laminate
Lanza
Cordusio
Affari
Lanza
Palestro
Turati
Rossano Laminate
Steri
Piazza
Stefano
Nilo
Bizantina
Penta
Parma Laminate
Tardini
Pilotta
Reggio
Ducale
Fresco
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