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  Installation, Care & Warranty > Commercial Warranty
 
Commercial Warranty

The Manufacturer extends a five-year light commercial warranty to the original purchaser of Bella Cera prefinished hardwood flooring products.

Engineered Hardwood Flooring
The Manufacturer warrants Bella Cera engineered hardwood flooring product lines against manufacturing defects caused by improper milling, grading, and coating. Damages caused by improper transportation, storage, and installation are not covered. The Manufacturer is liable only for the defective flooring that exceeds 5% of the original hardwood flooring purchase order, and will only repair or replace such defective material, excluding the cost of transportation, storage, and installation.

Warranty Exclusions
The following is not covered under this warranty agreement:
• Indentations, scratches or damage caused by negligence, water, sand, every day wear, or abuse, including natural occurring changes in color from exposure to light.
• Failure to follow manufacturer's installation instructions, including but not limited to failure to use approved adhesives, moisture barriers, surface checking resulting from low relative humidity and/or mildew, discoloration, or cupping resulting from extreme sub-floor moisture.
• Failure to provide proper environmental conditions, including but not limited to maintaining proper humidity levels.
• Poor installation workmanship.
• Improper care and maintenance.
• Milling Defects: Occasional defects in flooring from mis-milling or handling damage do occur. While manufacturer's flooring is supplied in a clear grade, similar to NOFMA's guidelines for oak flooring, standard trade practice allows for up to 5% of the square footage to contain wood below grade and/or with milling defects. Order 5% to 7% more material than needed, allowing for waste from crosscutting and fitting pieces on-site, as well as crosscutting out defects. During installation, occasional knots and defects will be encountered including machining snipes, wanes, splits, and areas on the face that will not clean up. Simply crosscut out the defects and use the remaining sections to start or finish a row. If your installer discovers a reoccurring problem, or determines the waste to be excessive, stop immediately and call the service department at the Manufacturer at 650-873-8029 to review the problem before proceeding. The Manufacturer will, at its option, either send replacement flooring, credit you for that portion of flooring which fails to make grade, or refund the cost of the flooring in full. DO NOT install defective flooring. You will be the final judge of acceptable quality. Flooring that has been installed is deemed to be acceptable. The Manufacturer shall not be responsible for costs associated with installing, finishing, and/or replacing of flooring installed with obvious defects.
• Color Fastness
All woods are sensitive to light and/or oxygen, and over time, will change color, developing a unique patina. Native species, such as Walnut, lighten over time. Cherry, on the other hand darkens. In general, water based finishes tend to inhibit the degree of change, while oil based finishes allow a more pronounced change to occur.
• Color and Grain Variation
Wood is a natural material and no two pieces are the same in so much as no two trees are the same. And the same species can vary, based on the geographic area from which it was harvested. The Manufacturer cannot be responsible for claims arising from flooring that possesses a greater range of grain/color variation than found in samples supplied by dealers.
• Damage to finish caused by leaving 3-M Blue Tape on face of product for a period in excess of 24 hours or damage caused by the use of any other tape other than 3-M Blue Tape. Floor protection should never be fixed in place by taping the material to the installed flooring, no claim by that application will be honored.

Terms and Conditions
The terms of this warranty become valid upon final payment and successful installation of the product. The use of floor care products other than those recommended by the Manufacturer may damage flooring and void this warranty. Inquiries regarding this warranty should be directed to the retailer where the original purchase was made. If the retailer is unable to satisfy your request, contact the Bella Cera Floors / Struxtur, Inc. customer service department.
Except as expressly set forth above, the Manufacturer makes no warranty, express or implied, whether relating to merchantability, fitness for particular purpose or otherwise, and the Manufacturer disclaims all warranties not expressly set for the above commercial warranty.

 
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IMPORTANT: The commercial warranty information shown on this page does not apply to Villa Borghese Collection. Please download the commercial warranty for Villa Borghese Collection below separately:

Commercial Warranty for Villa Borghese Collection.

Download our commercial product spec sheets here:

Bergamo Collection

Villa Borghese Collection

La Palazzina Collection

Amalfi Coast Collection

 
Villa Belize
Licata
Naro
Gela
Favara
Domani
Butera
Chambord Plus
Marolles
Seillac
Montreux
Chapelle
Montvault
Beuvron
Villa Bocelli
Cantico
Saronno
Bariola
Pinzano
Turate
Saronno
Storico
Caronno
Mozzate
Mombello
Turate
Cabernet
Cannes
Villagio
Menton
Turate
Mombello
Storico
Mozzate
Saronno
Varedo
Bariola
Mombello
Pinzano
Storico
Villagio
Caronno
Mozzate
Bartolini
Elisa
Fiducia
Sophia
Caritas
Leda
Demidov
Albertti
Carlotta
Villa Borghese
Aurora
Guernsey
Challans
Rochefort
Andrea
Sofia
Emma
Francesca
Sante
Dante
Carmine
Valerio
Marcantonio
Galgano
Militare
Olimpia
Scipione
Camillo
Francesco
Ludovico
Junio
Rossano
Paolo
Alessandra
Abele
Americo
Berenice
Brunella
Casimiro
Clemente
Bernini
Tritone
Neptune
Aeneas
Apollo
Fawn
Teresa
Sebastian
Matilda
Bibiana
Lawrence
Montalto
Santoni
Casa Mia
Castel
Ninfa
Fontane
Arenela
Milozza
Potenza
Scalfani
Isola
Domenica
Bernali
Menfi
Monza
Corso
Terme
Marcelina
Angelo
Favale
Bivio
Adriana
Villalba
Monitola
Tissino
Serchio
Tirso
Lambro
Tanaro
Alcantara
Brenta
Bass
Waggoner
King
O'Connor
Briscoe
Bergamo
Mocha
Tawny
Steel
Barn
Sand
Chrome
Sandcastle
Concrete
Manor
Tavern
Café Au Lait
Pearl
Biscotti
Wash
Mist
Biscuit
Tawny
Dusk
Steel
Dolphin
Coppertone
Toast
Graphite
Gunmetal
Ginger
Goldsmith
Industrial
Copper Kiss
Cocoa
Gunmetal
Leather
Coal
Keeneland
Cordero
Gomez
Bailey
Stevens
Arcaro
Shoemaker
Leparoux
Velazquez
Zurich
Padua
Syracuse
Acri
Foggia
Lido
Rimini
Turin
Pistoia
Baveno
Mira
Veneto
Cecina
Livorno
Biella
Novara
Pavia
Villa Borghese II
Galgano
Abele
Andrea
Gabriele
Sofia
Francesca
Ludovico
Rossano
Paolo
Junio
Camillo
Valerio
Francesco
Chambord
Averdon
Cheverny
Menars
Millancay
Cosson
Moulin
Cellettes
Villerbon
Maves
Neuvy
Bracieux
Villeny
Montara
Barzio
Riva
Brixen
Dimaro
Coredo
Lugano
Sondrio
Cinque Terre
Levanto
Monterosso
Vernazza
Berroni
La Francesca
Feluca
Acri
Farinata
Baveno
Syracuse
Foggia
Farinata
Manarola
Padua
Tinetto
Lombardy
Barzio
Varenna
Tirano
Breno
Lovere
Lugano
La Palazzina
Castello
Popolo
Rotund
San Carlo
Navona
Colonna
Barberini
St Marks Square
Farnese
Monte Viso
Genoa
Abruzzi
Trieste
Padua
Ascia
Arno
Asti
Umbria
Brescia
Rovigo
Belluno
Treviso
Brescia
Rovigo
Rimini
Treviso
Monet
Camille
Sunrise
Giverny
San Giorgio
Springtime
Seine
Beret
Grainstack
Luciano
Adoro
Boheme
Brindise
Surriento
Questa
Livesawn
Dalmore
Glasgow
Aberdeen
Inverness
Edinburgh
Skye
Newburgh
Alford
Helmsdale
Positano
Arola
Preazzano
Nocelle
Maggiore
Resicco
Villaggio
Salzburg
Lecce
Lombardy
Slovenia
Piedmont
Calabria
Ravenna
Bastrop
Buchanan
Caddo
Toledo Bend
Monte Carlo
Bottega
Fairmont
Bellevue
Ribolzi
Carnier
Grimaldi
Estate
Alderley
Fairlight
Garsington
Swallowcliff
Highclere
Arlington
Glessner
Kingscote
Vernon
Winchester
Fontaine
Lovell
Belmont
Hammersmith
Rosecliff
La Martine
Marquette
Monticello
Hawkesworth
Santanoni
Ballydoyle
Danescroft
Hawkswood
Westerlies
Vanderbilt
Chatsworth
Bergdorf
Grapevine
Emerald Coast
Scala 8"
Atrani 8"
Positano 8"
Furore 8"
Maiori 8"
San Pietro 8"
Deruta 8"
Fornetto 8"
Marconi 8"
Amalfi Coast
Fornetto
Fontana
Furore
Maiori
Marconi
Scala
San Pietro
Capri
Atrani
Novella
Positano
Ravello
Sorrento
Salerno
Napa
Deruta
Tramonti
Fabro
Martana
Torgiano
Parano
San Marino
Ventoso
Faetano
Ventosa
Fiorentino
Dogana
Savona
Titan
Pesaro
Cando
Marago
Corena
Castello
Alessandria
Ribera
Padua
Loren
Maiella
Piana
Saracen
Napoli
Brescia
Vettore
Patxi
Padua
Piana
Loren
Solero
Ribera
Ribera
Padua
Patxi
Piana
Loren
Verona
Arezzo
Bologna
Forli
Montorio
Caselle
Parona
Luca
Modena
Parma
Pisa
Sienna
Marsala
Catanzaro
Casini
Trento
Florence
Catania
Firenzi
Vitinia
Taranto
Bari
Tivoli
Cordoba
Carlota
Montemayor
Victoria
Carpio
Romero
Genova
Arezzo 5"
Bologna 5"
Forli 5"
Modena 5"
Parma 5"
Pisa 5"
Sienna 5"
Trento 5"
Vinci 5"
Florence 5"
Venice
Assisi
Messina
Naples
Milan
Turin
Sicily
Diamanti
Arezzo
Bologna
Forli
Parma
Vita
Zerelli
Quartz
Santee
Saffron
Goldenrod
Suede
Thistle
Russet
Auburn
Coffee Bean
Haystack
Sorrel
Modena
Farrara
Luca
Ragusa
Sienna
Pisa
Azure
Meteor
Piezzo
Modena
Luca
Pisa
Sienna
Pompeii
Androni
Savio
Zappella
Pendolo
Spinelli
Saletta
Tufano
Vesuvio
Fortore
Domenico
Amici
Scavino
Fortore
Savio
Leopardi
Corbara
Vettii
Fossa
Tuscan
Casentino
Fortore
Helorus
Savio
Volterra
Cortona
Corsica
Buchanan
Vintello
Fondi
Turnus
Angelleri
Azzurra
Tramonto
Borboni
Feola
Circe
Avelino
Burton
Lanier
Wedowee
Sutton
Solaro
Cava
Toledo Bend
Ruscello
Guardavalle
Partenone
Barletta
Frio
Llano
Pecos
Trenti
Frenti
Llemona
Pescina
Guadalupe
Reclaimed Laminate
Manchester
Darnold
Clarington
Bryan
Bellville
Stafford
Lakeville
Quilt
Edina
Eagan
Willmar
Kalida
Athens
Richfield
Agrigento
Dante
Lavagne
Garibaldi
Lacono
Fortore
Helorus
Savio
Barone
San Leone
Ribera
Montallegro
Sicily
Belice
Salso
Ciane
Verdura
Mazaro
River Ridge
Brazos
Trinity
RR Guadalupe
RR Frio
Paluxy
Buchanan
RR Llano
RR Pecos
Colorado
Cypress
Ruvido
Balzano
Veneto
Mantua
Livigno
Rovigo
Milano Laminate
Rozzano
Isola
Affori
Vittorio
Melso
Donato
Portello
Barona
Sesto
Banfi Laminate
Castello
Lazarro
Padova
Formia
Venosa
Ravenna
Palermo Laminate
Melso
Capaci
Belmonte
Prizzi
Marsala
Trapani
Corleone
Patanna
Padova
Lazarro
Venosa
Formia
Donato
Portello
Scala Laminate
Lanza
Cordusio
Affari
Lanza
Palestro
Turati
Rossano Laminate
Steri
Piazza
Stefano
Nilo
Bizantina
Penta
Parma Laminate
Tardini
Pilotta
Reggio
Ducale
Fresco
The purchase of Bella Cera Hardwood Flooring from an unauthorized dealer or via the internet will automatically void any manufacturer’s warranty. An authorized dealer is not allowed to sell and ship material outside their local territory, particularly into another distributors territory.

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